Recent Posts

How To Help Protect Yourself from COVID-19 (Corona Virus)

3/26/2020 (Permalink)

SERVPRO Cleaning & Disinfecting SERVPRO of Paradise Valley, Cleaning & Disinfecting

This is a general guideline for the proactive cleaning and disinfecting of surfaces to help minimize the transmission of emergent viral pathogens including coronavirus disease 2019 (abbreviated “COVID-19”).

The CDC encourages the cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.

These same surfaces are mentioned in the CDCs guidance for commercial spaces as well.

Cleaning removes the soil and dirt that harbors the infectious agents, while disinfecting kills the remaining environmental pathogens.

Cleaning is a necessary first step in disinfecting a surface. Both cleaning and disinfecting must be a part of your scope of work and plan.

In addition to keeping and implementing a good cleaning regime, it is encouraged to:

- Wash your hands regularly, keeping your hands out of and away from your mouth/face. 

- Implement social distancing & staying home when possible.

- When you have to be in public or attend meetings, try to keep the gatherings to 10 people OR less and keep at least 6 feet of distance between each other.

When in doubt, feel free to contact SERVPRO of Paradise Valley for all of your cleaning and disinfecting needs!

#SERVPROofParadiseValley #WeAreAlwaysHereToHelp

Water Damage Mitigation

3/18/2020 (Permalink)

Overview of Water Damage Mitigation

A residential or commercial property owner must have reliable, reputable professional assistance in the aftermath of water damage. When seeking a reputable water damage mitigation specialist, there are a number of key factors that a home or business owner must keep in mind. In addition, a home or business owner is best served by considering these factors, and identifying appropriate service providers before the need for emergency water mediation services exist.

Remediation  in Home

When a person faces water damage in a home because of a flood, or some other reason, it is best to remediate  the situation by immediately calling upon a professional. The reality is that there are experts who have specific experience in addressing water damage, mitigation, and restoration in a residential environment. These professionals understand the unique needs of addressing water in home issues.

A key element to consider when seeking a water in home recovery specialist is emergency response. A home owner must be able to access a water and flood damage specialist that can be at a residence immediately.

Remediating Water in Business

The reality is that dealing with water in business differs significantly from addressing water in home. A business owner manager must have access to a water clean up professional with specific expertise in water cleanup, restoration, and mitigation in a commercial setting.

Not only does water in business present truly unique challenges, time truly is of the essence. As is the case with residential water damage restoration, a business must be able to get immediate emergency response when flooding, or some other type of water damage, occurs. However, a business oftentimes is unable to operate in the aftermath of a flood until the aftermath is remedied. Therefore, a business must have professional assistance with a proven track record for rapid drying, water cleanup, mitigation, and restoration.

Comprehensive Drying

A key to limiting the extent of water-related damage is comprehensive and thorough drying. With this in mind, not only must the premises themselves be thoroughly dried but so do the contents and personal belongings that were affected by the water event.

When seeking a water recovery specialist, attention must be paid to the type of equipment a professional service provider utilizes in the drying process. In addition, a consideration must be made of the experience and background of the water damage specialist that will oversee the drying process.

Restoration Services

Not all water damage recovery specialists are created equally. For example, there are professionals that are well-equipped to address water cleanup and mitigation. However, they may not have the background necessary to appropriate address restorative efforts.

Ideally, a water recovery professional can provide comprehensive services, that include full-scale recovery efforts. By engaging a professional that can provide comprehensive services, a home or business owner is in the best position to ensure an effective and efficient water recovery effort.

A key consideration when seeking professional assistance for everything from water cleanup to restoration is the background and experience of the team of professionals assigned to a project. A home or business owner needs to select a service provider with a team of specialists that are duly licensed, certified, insured and bonded.

If you are need of a professional restoration company SERVPRO of Paradise Valley is a full service company that is family owned and operated. 

How To Deal With A Sewage Backup In Your Home

2/26/2020 (Permalink)

If your home in Paradise Valley is your castle – a place of safety and comfort where you can spend time with your family in learning, loving and relaxing – the last thing you want to think about is a backed-up sewer. The contamination and odor are bad enough, but resolving the problem can be complicated and cleaning a sewer-flooded basement can be a nightmare.

What Causes a Sewer Backup?

There are several things that could cause a sewer back up – some reasons are due to people’s actions, some are due to natural causes. Continue reading to learn about some of the possible reasons. 

Someone nearby flushed something that created a major clog, such as a diaper or a toy, for example
Roots have grown into the main line, constricting the flow
Water has backed up into the sewer lines due to storms  causing a flooding
A line may have broken 

What Should You Do?

If you see water coming up out of a floor drain or backing up in your toilet, call for help immediately, as it could be something serious requiring special equipment. Try to barricade the flooding if possible with rolled up towels or even sand bags in order to contain the contamination. Sewage contains not only human waste, but can also carry chemicals and toxins, so special care should be taken to keep it from spreading.

Proper Cleanup

Get help from a sewage and water restoration company in  Paradise Valley, AZ to use appropriate disinfectants, dispose of contaminated materials and make sure that things are safely clean. Any carpet, rugs or upholstered furnishings that were exposed to sewage water will likely need to be disposed of. Non-porous surfaces may be cleaned and disinfected.
A backed up sewer is no laughing matter, but understanding how to safely clean catastrophic. Act quickly and get help as needed to minimize the damage.

Where To Begin After a Fire

2/13/2020 (Permalink)

Knowing Where To Begin After A Fire

A fire in your business or in your  home can lead to serious damage. The damage is due to flames, heat, smoke as well as water. The things that were not impacted by fire damage may get ruined by smoke or water that was used to put out the flames.  Therefore anything that you wish to save or reuse after a fire will have to be cleaned after the fire.

Fires may require the firefighters to cut holes in the walls of the premises. This is done to ensure there are no flames or hot spots that can erupt later and lead to additional fire damage. To minimize smoke and soot damage, holes may have been cut in the roof to let the heat out. Fire cleanup requires time and patience as the fire loss gets assessed. It is best to take the advice of the fire department before touching any object that has been damaged by fire.

 A fire cleanup requires understanding the risks to safety and health even after the fire has been put out. There can be soot and smoke damage that can affect your health. The air quality can make a person sick and aggravate fire damage. Proper restoration ensures there will not be any health risks in the future due to air quality or mold.

A professional restoration company should be consulted before doing any fire cleanup.  SERVPRO of Paradise Valley has certified technicians who will ensure the mitigation and restoration is completed properly and quickly. 

Before the fire cleanup, the fire report is required to provide information to the insurance company. Your insurance agent or adjuster can help you select a reputable restoration company.  The Better Business Bureau (BBB) is another great resource to find an ethical restoration company. 

Call SERVPRO of Paraidse Valley at 602-341-6737 for more information on fire damage.


2/6/2020 (Permalink)

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether you are dealing with a relatively small water cleanup scenario or a large scale event, SERVPRO of Paradise Valley works quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while your facility is being restored.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO are trained to be mindful of legal and environmental concerns during the restoration process. We work with your insurance company to minimize the financial impact to your business.  Being an independently owned franchise and small business, we understand that every hour spent cleaning up is an hour of lost productivity and revenue

What To Expect From A Restoration Specialist?

Checking Out the Damage

The water cleanup process will start with an assessment of the water damage. It is likely that everything will need to be removed from your business to allow for a complete water damage restoration.


The mitigation process includes a proper water cleanup followed by a thorough drying if needed.  A water pump can be used to get the largest amount of water out. After that, a wet or dry vacuum can help remove even more of the liquid.  Once finished with the vacuum high-powered fans are used to produce air movement that aids in the drying process.  A dehumidifier is used to help remove moisture from the air.  A complete drying is the only way to combat water damage.

Moving Back In

Items that were affected by the water or flood event will also need dried during the mitigation process.  Once the space and the items are completely dry you can move back into the premises.   

So, when an emergency arises in your Paradise Valley business, give us a call at 602-341-6737 and we’ll be there fast with the help you need!

How To Recover From Commercial Fire Damage

2/6/2020 (Permalink)

How To Recover From Commercial Fire Damage

If your business is affected by fire damage, the restoration process must begin as soon as the fire truck pulls away. Here are the steps you must take to recover from commercial fire damage:

1. Contact Your Insurance Company:

A fire damage claim should be placed as soon as the firefighters leave the house and the fire truck pulls away. Your insurance company also may be able to give you advice on what fire damage restoration company you should choose.

2. Find A Board Up Service:

Buildings that have been affected by commercial fire damage are vulnerable to vandalism and theft as soon as the fire truck pulls away and the firefighters leave. A board up service can prevent this from occurring. The board up service will take initial steps to prevent further soot damage and smoke damage from continuing to occur after the firefighters left. Choose a board up service that is reputable and is located as close to you as possible.

3. Choose A Company For Fire Restoration Services:

Choose fire restoration professionals that are experienced in the field. Also, try to find a company that is certified through the IIRC. Make sure that the fire restoration company meets local requirements for licensing.

Also, it's important to read reviews of a fire restoration company that you're considering. Google, Facebook and Yelp are good websites to find reviews. Also, check to see that the fire damage restoration company is accredited by the Better Business Bureau (BBB). While accreditation with the Better Business Bureau is a strong sign that a company is reputable, there are many reputable commercial fire damage restoration companies that aren't accredited by the BBB.

The company that you choose to repair your commercial fire damage should also provide restoration services for smoke damage and soot damage. In many cases, smoke damage and soot damage are more serious than the damage caused by the fire itself.

The fire hose used to put out the fire and a fire sprinkler system may have caused damage. Therefore, try to find a company that can repair the water damage that's caused by the fire hose used by firefighters and your fire sprinkler system. The water from the fire hose and the fire sprinkler system can cause mold growth. Keep in mind that the fire hose on a fire truck can spray as much as 1500 gallons of water per minute.

Soot damage and smoke damage can cause a very strong odor that may deter customers. Make sure that the company you choose offers deodorization.

4. Investigation Of The Cause:

Always make sure the cause of the fire is precisely determined and repair the problem. Here are some common origins of fires that should be considered:

The Electric System
Utility Room Fires (often caused by electrical fires, by dryer lint, or flammable materials)
Heaters And Boilers (electrical fires are commonly caused by heaters)
Employees Smoking Indoors

5. Repair Of The Structure:

In addition to repairing parts of the structure that have been damaged by the fire, you may have to make other changes to the building during the restoration process. If you suffered an electrical fire, it's possible that some aspects of your electrical system don't meet code. As a result, you'll have to update your electrical system to prevent future electrical fires. If you suffered a utility room fire, it's possible that some parts of your utility room will need to be changed to prevent future utility room fires. Many utility room fires are caused by flammable materials being stored in areas where there could be a spark.

If your fire suppression system didn't meet code, it may have to be replaced with a newer fire suppression system. If a fire sprinkler system caused a lot of water damage, experts may recommend that you switch to a different type of fire suppression system, such as a dry chemical fire suppression system.
Visit  for more information on fire damage.


2/6/2020 (Permalink)

24 Hour Water and Fire Restoration 

When a water or fire disaster happens, it can be a devastating event. Water damage and structural or smoke damage are all huge worries,  As soon as it is discovered, a fire or flooding situation should be reported and SERVPRO should be notified. Their 24 hour service is available any time day or night to help you make your way through a difficult and worrisome time.

1. Always Open

SERVPRO of Paradise Valley, AZ is open on a 24 hour, 7 days a week basis to serve their local community of Paradise Valley, AZ. This means national or bank holidays, weekends, any time they are needed. There is no waiting overnight for morning. When someone needs to make a frantic call because a disastrous event occurs in the middle of the night, they are ready.

2. Fast Response

When you put in a call a service technician will respond within just 1 hour and will arrive on site in 4 hours or less. These professionals will perform a thorough assessment of the damage and let you know within 8 hours what needs to be done. They understand that extensive damage can be sustained even after the fire is put out or a water main is shut off, and will be there within a few hours to begin assessing the damage.

3. Preferred Provider

Because of their ready availability and best practices, SERVPRO is the preferred provider in Paradise Valley, AZ  and is the choice of many insurance companies and their adjusters. They can handle any phase from cleanup to repair and understand the need for speed and transparency needed to gain and maintains trust.

Always open day or night, on a 24-hour basis these water and fire remediation professionals are there to meet your needs and can help provide a voice of calm and direction at a very difficult time. They can point you and your business in the right direction and help restore your peace of mind.

Water Damage And Your Commercial HVAC System

2/5/2020 (Permalink)

A water leak or flood is any business owner’s worst nightmare. Many owners of commercial properties often forget that they are responsible for the maintenance and repairs of on-property pipes and appliances. This often contributes to a lack of preventative maintenance on the owner’s part, such as detection of leaks and other precursors to water damage.

Commercial water damage in Paradise Valley is distressful when it means closing down business, even for a day. From leaks to more extensive water damage, you can be confident that SERVPRO is here to help you during your water event.

What Causes Commercial HVAC SystemsTo Leak

Leaking of the heating and air conditioning unit in your commercial structure can be prevented or resolved about 80% of the time by performing maintenance before the real damage occurs. Here is a listing of the reasons why your commercial AC unit leaks.

First, your air conditioning (HVAC) system may be draining because your drain line is backing up. Dirt can clog up the line, and the water has nowhere to go but into the pan. This causes the drain pan to overflow into your structure, such as the wall or ceiling, depending on where your HVAC indoor system is located. You can prevent this from occurring with regular maintenance. Have a professional blow out the drain line so that dirt does not accumulate.

Another reason for leaking is your HVAC system may be low on refrigerant charge. Often, an AC unit will start to freeze up when running because it is low on refrigerant. The pipe to the refrigerant may ice over or be extremely cool to the touch, even on the hottest days in Paradise Valley. Once this ice begins to melt, the water will drip onto the ceiling. If this repeatedly occurs over time, water can start seeping through your ceiling and require water damage  professionals such as SERVPRO to come and restore the damage.

Preventative maintenance is the key. It is not worth risking your place of business to ignore possible warning signs or neglect easily preventable issues.

Contact Us
Contact SERVPRO of Paradise Valley (602) 341-6737. Our water damage specialists can get your business back on your feet, and your doors back open as soon as possible.

Why SERVPRO of Paradise Valley

2/5/2020 (Permalink)

We Understand That Emergencies Happen.  That's Why We're Committed To Make it "Like It Never Even Happened." 

Here at SERVPRO of Paradise Valley we are dedicated to being number one in customer satisfaction through high quality repair and service.  When you are faced with the unfortunate challenge of a residential or commercial water or fire loss SERVPRO works hard to put you back in your home or business as a satisfied customer. 

SERVPRO of Paradise Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Paradise Valley can also mitigate mold and mildew from your home or business.

Why should you trust SERVPRO of Paradise Valley with your most expensive asset or business?  

All our professionals are IICRC Certified.  The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

We use the most advanced technology and techniques available in the industry to restore your property back to pre loss condition quickly, reliably, and more effectively.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Paradise Valley provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

We consistently exceed our customer’s expectations with our commitment to customer service.  Our customers become repeat and lifetime customers.  Josh Alcorn, our franchise owner is hands on in the business and has a passion for customer service.  He is available for any questions or concerns that may arise during the entire process.  He has built the business on customer service. 

We have our own reconstruction team to do the rebuild after the mitigation services are complete. Having our own reconstruction professionals in house guarantees the same level of service and satisfaction throughout the entire process.  

We work with all major insurance companies, agents and adjusters to expedite the process and mitigate the loss.  Insurance professionals trust SERVPRO to do the job the right way!

Trust SERVPRO of Paradise with your home or business mitigation and reconstruction and we will take the hassle out of an unfortunate event. 


2/4/2020 (Permalink)

Who doesn't love the aroma of a candle in their Paradise Valley AZ home.  There’s a special beauty to candles, but a lighted candle is also an open flame, and a potential fire hazard if not carefully monitored.

The majority of candle fires can be avoided if you follow basic safety rules:

1. Never leave a burning candle unattended.

2. Never burn a candle on or near anything that might catch fire.

3. Keep candles out of the reach of children and pets.

How to Burn a Candle Safely

Before Lighting:

1. Before burning, always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. 

2. Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.

3. Burn candles in a well-ventilated room:  Avoid drafts, vents or air currents. 

4. Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.

While Burning:

1. Never leave a candle unattended.

2.Never burn a candle on or near anything that can catch fire.

3. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

4. Do not place lighted candles where they can be knocked over by children, pets or anyone else.

Always contact emergency personnel in the event of a fire.  Once the fire is extinguished contact a professional restoration company to take care of smoke, fire or water damage.