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Holiday Home Safety Tips

11/18/2020 (Permalink)

Guests gathered around a table covered with holiday food. Here's to a safe, healthy, and happy holiday season! Home fires and accidents can easily be prevented using caution and acting responsibly.

The holiday season is a great time to create beautiful memories with family and friends. SERVPRO of Paradise Valley wants to ensure that you and your loved ones stay safe, healthy, and happy. Here are some ways to avoid accidents and disasters in your home this time of year.


  • Check that all fire alarms are working properly.
  • Check the date on you fire extinguishers. 
  • Water Christmas Trees daily.
  • Make sure your stovetop and oven are clean.
  • Check that ovens and broilers are clear of any stored items before preheating.
  • Wear short or rolled sleeves and close-fitting clothing while cooking.
  • Be sure to stay home and preferably in the kitchen when you have food cooking.
  • Set timers to ensure food is checked regularly.
  • Stay alert! It is extremely easy to get distracted when you have multiple dishes to prepare and family to visit with. Avoid drinking too much alcohol or taking medications that cause drowsiness.
  • Avoid using extension cords for cooking appliances. Plug them directly into an outlet.
  • Make sure to turn off stoves and ovens when no longer in use.
  • Do not set flammable items on or near hot surfaces.
  • Grease fires should never be put out with water. For small grease fires, turn off the stove and cover the fire with a pot lid until cool.
  • Be careful not to let oil overheat.
  • Turkey fryers can be extremely dangerous. If you choose to use one, make sure to find a quality brand and follow ALL of the manufacturers’ instructions. Only use outdoors and away from decks, buildings, trees, and any other flammable objects. Wear safety goggles and gloves. Make sure turkey is completely thawed. Do not overfill with cooking oil. 


  • Young children should always be supervised.
  • Watch children around water to prevent drowning.
  • Keep matches, lighters, knives, candles, alcoholic beverages, and other dangerous items out of children's reach.
  • Watch children around electrical outlets.
  • Keep hot foods and liquids away from children.


  • Keep pets out of the kitchen.
  • Make sure candles are carefully placed out of paws reach.
  • Securely anchor you Christmas Tree.
  • Keep wires, batteries, glass, or plastic ornaments out of pets reach.
  • Place alcoholic beverages away from where your pets can get them.
  • Give pets their own quiet space to retreat to.
  • Keep people food out of paws reach and ask your guests to do the same.
  • Skip the table scraps snacks. Many foods can be dangerous to pets (e.g., bones, chocolate, artificial sweeteners, citrus, fruit pits and seeds, coffee grounds and beans, raw eggs, grapes and raisins, vegetable leaves and stems, nuts, onions, and salt.
  • Keep holiday plants (especially mistletoe, holly, and lilies) out of pets reach.
  • Make sure all trash is kept in a secure trash can or bin.

Please take these proper precautions to keep you and those dearest to you safe. Happy Holidays from SERVPRO of Paradise Valley.  Remember, “we are always here to help”. Our team is available 24 hours a day, 7 days a week, 365 days a year.

More resources can be found at:

Maintaining Infectious Disease Control

11/3/2020 (Permalink)

Person cleaning hands Employers should provide ways for employees to rid themselves of germs, such as implementing handwashing stations


The entire world is currently battling a global pandemic, and while it is mostly down to the individual to protect himself by practicing social distancing and following quarantine procedures, employers have a big responsibility in ensuring that their workspace remains safe amidst the crisis.

What is infectious disease control, anyway? According to the World Health Organization, infection prevention and control, also known as IPC, is a method of cleaning and minimizing the spread of contagious disease.

Now you might be wondering, how is infection spread? A quite common way for a contagious disease to spread, especially one that’s caused by a virus, is by cross-contamination through expelled bodily fluids such as the respiratory droplets we release when we cough or sneeze.

You can see now how fast an infection can spread especially in crowded places like a busy office space. That is why infection control is critical in keeping your workspace a safe and healthy environment.

Please see below for workplace infection control procedures:

  1. Plan Accordingly – The first thing you should do is come up with an infection control plan. Involve your management team since they will be the ones working more closely with your employees and enforce your established workplace policies and procedures for infection control.
  2. Remove Common-Use Items – In relation to the previous tip, an infection can also spread by touching items that have been contaminated by other people. Hence, remove common-use items such as magazines and pens from your common rooms.
  3. Encourage Basic Etiquette – Another way of preventing the spread of infection is to encourage your employees to practice the basic etiquette of covering their mouths when they cough or sneeze by providing boxes of tissues and disinfectant wipes especially in common rooms where they interact with more people. At the same time, discourage them from sharing personal items like cups, glasses, and cutleries where they can easily transfer their respiratory droplets to others.
  4. Basic Sanitation – The way to prevent the spread of infection is to provide ways for your employees to rid themselves of germs by putting clean handwashing facilities and sanitation stations equipped with alcohol or alcohol-based hand sanitizers.
  5. Basic Health Checks - Everyone must have their temperature checked before entering your facility. Anyone who is not feeling well, or doesn’t look well should be immediately sent home or to a health care facility depending on his state. Brownie points if you can provide your employees with vitamin supplements as well in order to strengthen their immune system.
  6. Work Remotely – But, in the end, the most effective way to control the spread of infectious disease is to still let them all go home and simply let them work from there. If you really must require the attendance of a skeletal workforce to continue operations, then at least provide them with a mode of transportation instead of forcing them to take public transit where they’ll be exposed to other people that might be infected already.

If your employees are working from home, this gives you the opportunity to clean your work facility and disinfect it so that it’s clean and ready to receive your employees once regular operations resume. There are two ways to go about this and that’s when SERVPRO of Paradise Valley comes in!

  1. Handle it yourself – First, you can let your existing maintenance staff perform the virus cleaning given that you’ll provide them with the necessary personal protective equipment and tools. You should focus on cleaning surfaces that have been the most exposed to contamination such as doorknobs, stair railings, elevator buttons, and the like.
  2. Seek professional help – Or second, you can seek the help of professional cleaning services equipped with handling infectious disease control instead. This is honestly what we recommend, especially for workplaces like hospitals and health care facilities that are significantly more exposed to diseases, contagious or not.

We are offering a professional viral pathogen cleaning service called Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

If you’re interested in a free quote for our commercial services or are a consumer who wants to learn more about the program, then call us today at (602)-341-6737!

Lastly, why is all of this so important? Because employees and customers now have heightened concern for their healthy and safety. 89% of consumers are uneasy about going back to brick-and-mortar locations*.

By keeping the tips we shared with you in mind, we are confident that you will be able to keep your employees safe from the novel coronavirus and other infectious diseases. Stay healthy and keep being safe!

And remember, if your business needs cleaning services then call SERVPRO of Paradise Valley today! Operating 24 hours a day, 7 days a week.

For more information on maintaining infectious disease control in your workplace, please visit –

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Why is Monsoon Season Missing in Paradise Valley? The Cause and Effects

10/2/2020 (Permalink)

Dry monsoon season has hit Arizona Dry monsoon season has caused drought conditions in 82% of Arizona

The monsoon has been generally inactive so far this year, which has led to an expansion of drought and record heat in the region. August 2020 took the title for the hottest month on record in Phoenix since tracking temperatures began in 1896 beating out July, which is typically a hotter month than August in Arizona. The average temperature in August was 99.1 degrees with the highest temperature reaching 110.7 degrees. As of September 27th,  this year had the second most days at or over 100 degrees in Phoenix and was the fifth hottest year on record so far. The lack of precipitation has resulted in growing and worsening drought. As of August 4th, 82% of Arizona state is experiencing drought conditions. July and August are typically the wettest time of year for much of Arizona so it can be worrisome to see dry conditions at this time of year. Additionally, Arizona receives over half of their annual precipitation from the monsoon season, so when the monsoon is a no-show it can really impact reservoir replenishment, vegetation, and wildfires. Less rain has contributed to these high temperatures and with less water vapor to heat up, the sun’s energy heats up the air instead. The vast areas of concrete and asphalt soak up heat from the sun during the day and radiate it at night, pushing temperatures higher than in other undeveloped areas.

Over the past 30 years, heat has been the cause of more deaths on average than any other natural disaster in the U.S. according to the National Weather Service. This year alone, 55 heat-related deaths have occurred in Maricopa County and 266 are under investigation, according to the Maricopa County Public Health Department data. In 2019, the county saw 197 heat related deaths. These heat waves are no joke and should be taken seriously. Temperatures this hot can be dangerous and result in heat illnesses, including heat exhaustion and heat stroke. Signs of heat illness include confusion, dizziness, nausea, fatigue, heat rash, and headache. Additional symptoms of heat stroke include high body temperature, change in sweating, rapid breathing, and a racing heart rate. If these symptoms begin, it is imperative that you practice heat safety and get out of the hotness, stay hydrated, and rest as much as possible. Seek medical help if heat stroke is suspected.

Please also keep in mind that drought conditions increase usage of water, which could lead to unwanted water damages. On top of that, there is potential of leakage from AC units because the system has been running more often and for longer periods of time during these extreme temperatures. We recommend checking and servicing the AC unit regularly as well as checking plumbing fixtures as a proactive measure to avoid any sudden and undesirable water damages. Regardless, SERVPRO of Paradise Valley is here to help you 24/7 and can be reached at (602)-341-6737.

For more information as well as tips to navigate the heat wave, please visit the following links:

Does your Paradise Valley home insurance cover ALL water damage?

10/1/2020 (Permalink)

Washing machine supply line failure caused laundry room to overflow A washing machine supply line failure is TYPICALLY covered by your insurance because the water damage is often sudden and accidental.

The answer is – It depends! Most homeowners insurance policies help cover water damage if the cause is sudden and accidental. For example, you’d probably be protected if an upper level pipe bursts, soaking the basement ceiling below or if the washing machine water supply hose fails, damaging the flooring. However, please be aware that most policies won’t cover the source of the damage, meaning your insurance carrier wouldn’t pay to repair or replace the washing machine or the water heater pipe that had burst. Please note that your standard homeowners insurance most likely will not cover water backup from an OUTSIDE sewer/drain or flood damage but according to, you have the option of adding water backup coverage to your policy as well as flood insurance through the National Flood Insurance Program. This is especially a good idea if you live in a flood prone area but it’s not required to include this type of insurance. Another thing to keep in mind is that your insurance will pay for covered damages less your deductible and will only pay for covered claims up to the limit (maximum amount your insurance will pay toward a covered claim) for each type of coverage. Depending on the water damage, the two types of coverage within a homeowners insurance policy that typically apply to water damage claims are dwelling coverage and personal property coverage. Dwelling coverage refers to damage to the structure of the home and personal property coverage refers to damage to personal belongings inside the home.

To recap –
Homeowners insurance does not cover certain types of water damage, such as:

  1. Damage from Unresolved Maintenance Issues
  2. Replacing or Repairing the Source of Water Damage
  3. Water Backup from an Outside Sewer or Drain
  4. Flood

All in all, we recommend discussing your insurance policy in depth with your agent so that when disaster strikes, you are prepared and fully aware of your coverage limits. Regardless, SERVPRO of Paradise Valley is here to help 24 hours a day, 7 days a week. Our IICRC certified technicians are fully equipped to make it "Like it never even happened," and our team is willing to work with you despite any coverage denials.

For more information, please visit your insurance carrier's website.

Why choose SERVPRO of Paradise Valley?

10/1/2020 (Permalink)

The owners of SERVPRO of Paradise Valley The owners of SERVPRO of Paradise Valley - Josh and Kristen Alcorn.

Because the customer is our number one priority. We pride ourselves on the customer service we provide our clients. How can we SERVE you? A question we ask ourselves on every job that comes through our doors. Our team is passionate about helping customers in a time of need and work hard to restore your structure as soon as possible to make it seem "Like it never even happened." Not only do we provide mitigation services, but also reconstruction services so that you are all good to go once we are finished. We aim to provide exceptional customer service while keeping you informed throughout the entire process. We stand behind SERVPRO’s vision statement, “to be the premier cleaning and restoration company in the world.” This vision challenges us to continually improve in the pursuit of excellence. This provides us an opportunity to grow, stay ahead of the competition, and not become stagnant. We get to work in an environment that is never dull and full of challenge. Our mission is, "To glorify God through acts of service focusing on compassion, kindness, honesty, integrity, and respect." We do so by providing unparalleled customer service – Anywhere, anytime. SERPVRO of Paradise Valley is always here to help 24/7 and can be reached at (602)-341-6737.

Please follow us on social media to learn more about our franchise and all we do!

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The Causes of Commercial Water Damage and How to Handle Them

9/30/2020 (Permalink)

Flooded office space SERVPRO of Paradise Valley will get your flooded commercial space back to pre-existing condition ASAP, just "Like it never even happened."

Here at SERVPRO of Paradise Valley, we understand that dealing with water damage is not fun especially when it affects your business. Not only are you losing money each second your business is unable to be fully opened, but you could also be putting the health and safety of your employees at risk. The moment you spot signs of commercial water damage, it's important to take action immediately.

Commercial water damage restoration is often more complex than residential water damage restoration and usually requires an intensive approach. The following variables contribute to the scope of the restoration process - The size and structure of commercial buildings, the extent of damage, the varying use of space, and the number of occupants. Aside from these, time is of the essence because business has to continue as soon as possible and we fully understand that at SERVPRO of Paradise Valley.

Any amount of water damage that stops work or decreases customer foot traffic indicates a loss in profit. We know that no business professional wants water damage to occur in the first place so please see below as we list the most common causes of water damage in commercial properties and how to deal with them.

  1. Damaged Windows -
    Check windows often and identify any leaks/cracks where the window might not be sealed properly. There could be excess moisture causing condensation if windows are not properly ventilated or unknown small cracks and/or leaks present. Checking windows can aide in detecting these cracks and/or leaks. Resealing windows regularly is important so you can seal the leaks you can't visibly see and because caulk can break down overtime.
  2. Broken or Damaged Pipes -
    This is especially important if you own a publicly accessible structure, such as a hotel, assisted living facility, apartment complex, etc. due to the large amount of water being used from sinks, toilets, showers. It's inevitable that the pipes will be clogged at some point and it's very hard to know when a pipe is clogged or damaged since there is not an effective way to check for this. However, you can look for these signs that could indicate potential water damage - Musty smells, bulging drywall, water stains on walls or floors, or buckled flooring/cracked & loose tiles.
  3. Building Foundation/Roof Leaks -
    The repercussions of a leaky roof consist but are not limited to ceiling damage, mold or mildew issues, fire hazards from shortened wires, and compromised structural integrity. Moreover, if gutters are not cleaned regularly, they can get clogged and cause water to leak into the property through the roof or foundation. One of the most common signs of leaks in building foundations are puddles nearby or framing that has become wet. Poor drainage systems can also lead to water damage.
  4. HVAC Failures -
    Heating, ventilation, and air conditioning (HVAC) is the technology of indoor environmental comfort. As the system ages, leaks or cracks can occur and will ultimately cause water damage to your structure. Additionally, excess water from condensation builds up over time and will lead to damage. To avoid this issue, the HVAC system needs to be cleaned regularly and the excess water from the condensation reservoirs has to be removed to prevent water damage.
  5. Sprinkler System Leaks -
    Other causes of water damage in commercial buildings are leaks in sprinkler systems. Signs of sprinkler leaks include wet surfaces like drywall and carpets, presence of mold and mildew, and standing water. To avoid these issues, simply regularly inspect your sprinkler systems for leaks and moisture.
  6. Sewer Clogs -
    Sewer water classifies as category 3 meaning the water contains bacteria and other viral pathogens that can cause illnesses and infections. It's important to call a water damage restoration professional immediately if you see signs of sewage damage, such as gurgling sounds or water backing up out of the drain or toilet.

Thankfully, water damage can be prevented by creating a flood monitoring system, getting an insurance plan that covers flood damage, and conducting regular property inspection and facility maintenance.

The causes for water damage and preventable tips listed above can save you a lot of money in the long run! Commercial water damage can be very expensive so take the necessary precautions and save yourself from the ramifications water damage can cause to your business.

In the unfortunate event that water damage does occur at your business, SERVPRO of Paradise Valley is here to help and make it "Like it never even happened," 24/7 and can be reached at (602) 341-6737. We're always here to help!

For more information, please visit the following links:

Paradise Valley Residents - Are You Prepared For Monsoon Season & Potential Flooding?

8/1/2020 (Permalink)

Monsoon Season, Flooding, Paradise Valley, AZ Storm, Flooding, Monsoon Season, SERVPRO of Paradise Valley. Water Extraction & Restoration

Monsoon season is officially here and we need to be ready and prepared now more than ever. Here are some basic safety tips to ensure you and your family stay safe BEFORE disaster strikes!


The best way to stay safe, avoid lightning, flash floods, and other dangerous conditions is by not being in danger in the first place. Take a minute to research the weather before heading out, this may include:

  • Scan the skies overhead before leaving a safe location
  • Watching current weather forecasts on TV or the internet
  • Listening to weather reports on the radio 


Every family should prepare a family emergency supply kit in the event of severe weather conditions. The emergency supply kit should contain essential items such as food, water, and sturdy clothing, to sustain a family for up to three days since electric power, gas and water services may be interrupted. Some items we recommend in your kit can include:

  • Three gallons of water in clean, closed containers for each person and pet
  • First aid kit
  • A stock of food that requires no cooking or refrigeration
  • Portable and working battery-operated radio, flashlights, and extra batteries
    (Candles and oil lamps are fire hazards)
  • Necessary medications
  • Back-up power source for life support or other medical equipment that requires electricity to function


More deaths each year occur due to flooding than from any other thunderstorm-related hazard because people underestimate the force and power of water. Many of the deaths occur in automobiles that are swept downstream. Some basic safety tips for flash floods are:

  • If you live in a flood prone area have an evacuation plan.
  • Store materials like sandbags, plywood, plastic sheeting and lumber for protection from floodwaters and to make quick repairs after a severe storm.
  • Store materials above flood levels.
  • Secure wanted objects to prevent them from floating away.
  • Learn where to find high ground, which is safe from flooding. In a flash flood seek high ground quickly.
  • Contact an insurance agent to discuss flood insurance coverage. Flood losses are not covered under normal homeowners' insurance policies. Flood insurance is available through the National Flood Insurance Program. Get coverage early-there is a waiting period before it takes effect.


  • Driving around barricades is illegal and dangerous.
  • Do not let children play near storm drains or washes after a heavy rain.
  • Avoid low-water crossings.
  • Avoid camping in a wash or in the bottom of a canyon with steep side slopes.
  • Be especially cautious at night. Flood dangers are much more difficult to see in the dark.
  • Even a less serious urban flood can be dangerous. Driving too fast through standing water can cause a car to hydroplane. The best defense is to slow down or pull well off the road (with the lights off) for a few minutes to wait out heavy rains.
  • Avoid areas already flooded, especially if the water is flowing fast.
  • Do not attempt to cross flowing streams.
  • Do not camp or park a vehicle along streams and washes, particularly during threatening conditions.
  • If flooding occurs, get to higher ground. Get out of areas subject to flooding. This includes dips, low spots, canyons, washes, etc.
  • Roadbeds may be washed out under floodwaters. Never drive through flooded roadways.
  • If your vehicle is suddenly caught in rising water, leave it immediately and seek higher ground.
  • If a traffic signal is out, treat the intersection as a 4-way stop.
  • As little as ten inches of water can float average-sized cars, mini-vans, SUVs and trucks. Strength of the flow is the critical force.

If you only take away ONE thing, please remember:

When in doubt, wait it out, or find a safer route! 

For more information on Monsoon Season, safety tips/tricks and preparedness, please visit:

Think we only do residential, think again!

6/24/2020 (Permalink)

SERVPRO Commercial We can handle any sized disaster with our community of trained technicians and project managers.

While the image in your mind of SERVPRO might be the house logo that our company has proudly displayed for years, don't let it fool you, we are also trained experts in commercial restoration. 

Why choose SERVPRO for your commercial restoration needs? Simply, we have the resources for any sized disaster. With over 1800 franchises in the United States, there is always someone to call if a situation presents itself that our crew has not seen before. The franchises can also work together to make sure that there are always enough crew members and equipment for any project. 

It's why SERVPRO was the choice to help in the Pentagon after the September 11th attacks. It's why we are always the best choice, any time of day or night, 365 days a year. 

If you have questions or find yourself with a problem, please call 602-341-6737 or SERVPRO of Paradise Valley

Arizona Fire Season is here

6/24/2020 (Permalink)

Bush Fire Regardless of if your home or business is affected by flames, it might still have secondary damage from wildfires.

Arizona had a bit more rain than normal through the winter this year, while it made the desert and forest up north beautiful with green trees and plants, it also is helping fuel the fire season this summer. 

While we here at SERVPRO of Paradise Valley hope that the fire season comes and goes without any more damage to the flora, fauna, and property, know that we are always here to help. 

Driving around the valley right now you can see the Bush fire from almost any freeway overpass, burning just outside of the metro area, it is now in the top 5 largest wildfires in Arizona and is still only 75% contained. 

Even if your home or business doesn't get damaged by the flames, we are here to help clean after soot and ash makes its way into your property. If you need assistance please call 602-341-6737

Toilet Supply Lines, how to minimize your risk

6/24/2020 (Permalink)

Toilet supply line Don't let a leaky supply line cause you headaches. Check them regularly.

Most everyone in the Phoenix metro area has never had to use an outhouse. Unless you are out hiking on one of our wilderness trails or visiting a ghost town, most places have indoor plumbing.

While we may now take the luxury of never having to go outside for granted, it still has it disadvantages. The chance that bringing that water inside can cause damage to your home or business is the biggest drawback.

First, think of how fast the water flows back into your toilet after each flush. Now, think about how much water would come out of that hose if it wasn't attached to the toilet tank. In under an hour, it could possibly flood your entire house.

To help this, have a qualified professional check your supply lines every few years. Replace them as necessary and remember to not over torque the connection between the hose and the toilet. 

However, even with quality parts and a qualified professional maintaining them, there is still an opportunity for failure. If that does happen please call SERVPRO of Paradise Valley at 602-341-6737.