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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Simple Remodel.... Right?

6/14/2019 (Permalink)

Before we began cleaning

Almost every home remodel has its set backs. Whether it be from the age of the home, the contractors (making simple mistakes like stepping on a water supply line that wasn't disconnected), or the discovery of mold behind cabinets. This home in Paradise Valley was recently renovated but it had one minor problem before the flooring could be installed. The problem was a dirty floor. There was dust, overspray (from installing the drywall, you can see the overspray near the base of the drywall), and very minor mold in one of the bedrooms. The homeowner requested we cleaned as much overspray and dust that we possibly could in the rooms not containing mold. In the room containing mold she wanted it long gone! We took care of all her needs and wants quickly, effectively, and what the homeowner thought was a fair price. If your home needs a quick clean or in need of mold remediation we are equipped with knowledgeable staff and the tools to get any size job done right!

Are you Prepared for a Fire?

6/14/2019 (Permalink)

No one wants to think a fire could happen to their home/family. The shocking reality is a fire can happen to everyone especially during monsoon season! In fact last monsoon season my fathers home was struck by lightning. Thankfully the lightning did not spark a fire but it did leave burn marks on the roofing tiles. If the lightning caused a fire would my dad and the kids have been ready? The answer is YES! In every room of the house their is a smoke detector (aside from the kitchen of course) and the kids are constantly being asked "If there is a fire what do you do?" This clearly annoys them after the 100th day in a row of asking but the more you talk about it the more confident you can feel that your children know what to do.

Some quick tips :

1. Always provide your children with a Plan A, Plan B, Plan C, and even a Plan D. You never know where I fire could originate so depending on the source of the fire you may have to take another route out of the home. Our Plan A is to exit the home through the garage door (if the fire is happening in the kitchen or living room areas). The garage door is the closest door to all the bed rooms and will also allow us to safely get our animals out as well. If the fire originates in the garage either the front door or their windows is the next option.

2. Always feel door knobs with the back of your hand! You do not want to burn the palm of your hand while trying to escape from a fire.

3. If you have animals in your home try to give them at least one way to escape. Whether that be an open door, open window, doggy door, etc.

4. It may seem repetitive to go over the fire plan at least once a week but in a real situation you wont have to stop and think about what to do. Every second counts when getting out of your home during a fire!

If you have anymore questions about fire safety give us a call at 602-341-6737

Why Us?

6/12/2019 (Permalink)

SERVPRO of Paradise Valley has the knowledge for even the worse of the worse! We have the most advanced technology in detecting water, removing moisture in the air/behind the walls, cleaning/removing damaged drywall or other materials from mold and anything in between. We are licensed and certified in Water removal, mold mitigation, document drying, smoke/soot removal, biohazard, vandalism and more! In Arizona the only required certification is water removal and dehumidification. With that being said we are certified in all the services we provide. In order to get most certifications, the company will need to take a 3 to 5-day course to how to best treat each situation. In most cases there is a “dummy” house that is used to show different techniques. If you have any more questions about our license and certifications do not hesitate to call today at 602-341-6737.

Water Extraction in Paradise Valley

6/12/2019 (Permalink)

One of the most common water loss occurrences is because of the toilet supply line. That is why we recommend replacing them every few years and to get an excellent quality one rather than the cheapest you can find. Spending the extra 15 dollars is well worth spending (in my mind) to prevent a water loss in your home. Although, a water loss certainly isn’t the end of the world, but it can cause a lot of stress, sadness (if something gets ruined), and sometimes maybe even anger. In the picture you are looking at our portable water extractor. This job was an emergency call that came in around 8 pm on a Saturday night. We extracted as much water as we could, removed the carpet pad, placed equipment, and removed toe kicks. These are all necessary steps to limit the damage the water can do and prevent the growth of mold. There are multiple types of ways to extract water. There are extractors to extract the standing water in carpet, tile, wood surfaces and etc. While dehumidifiers are used to reduce the excess moisture from the air.

Potential Flooding

6/10/2019 (Permalink)

With monsoon season just 5 days away it is time to start prepping for potential flooding now. Flooding is the covering or submerging of normally dry land with a large amount of water. More importantly the way most if not all insurance carriers see flooding is water coming into your house on the ground level. This is why in most policy's you will need to get an addition flood coverage.

How can you prepare yourself?

Know your coverage! If for one reason or another your home floods you need to know if it is insured or not (or you will be paying out of pocket to remove any damage). If your home has had a flood in the past from the monsoons taking extra precautions could avoid some if not all damage. Some of those precautions are getting sandbags, digging trenches to catch water/pull the water away from your home, and sealing all doors/windows with proper sealant.

If you need more tips on how to protect your home call us today and ask us about our Emergency Ready Plan (ERP).

Monsoon Season is Coming!

6/5/2019 (Permalink)

Monsoon season is slowly creeping up on us here in the valley. To be exact monsoon season officially begins on June 15th. Have you ever wondered why Arizona has monsoons? Or what monsoon season means? Well, monsoon seasons can be defined as high temperatures, high winds, and high moisture. So why do we get monsoons in Arizona? There is a shift in wind patterns which causes the moist ocean air to now flow into dry lands such as Arizona. This is also why there is a potential to have funnel clouds/tornadoes during monsoon season in Arizona (warm moist air, cool dry air). It is important to note that during a monsoon if you can stay indoors to avoid the potential haboobs, lightning, and flooding you should! It has been reported that since 2009 26 were killed due to flooding, an unknown amount of car accidents due to dust storms/haboobs and 14 were killed due to lightning. We have the tools and knowledge to assist you if your home is damaged by the ruthless Monsoon weather. The biggest weather killer in Arizona is the heat. Check out our new blog coming in a week discussing heat safety!

Fire Sprinkler Systems in Paradise Valley

5/14/2019 (Permalink)

Lately a lot of our water loses have been from a fire sprinkler system. Fortunately, it is not because a fire was started but instead someone either bumped into it to break the sprinkler head, or some sort of other malfunction. These systems even with their flaws/malfunctions can be extremely helpful to avoid serious fire damage or injuries from fire. The only difference in having a fire system installed in your home is you will need to be mindful of them when installing a new fan/light, working in the attic (do not want to step on the supply lines), or if you have kids whom love to play ball in the house no matter how many times you tell them no. Of course, they could naturally wear down and cause a leak but majority of the time we find the leaks from theses sprinkler systems are from accidents. If your fire sprinkler system has sprung a leak we are here to help!

Rain in Paradise Valley

5/7/2019 (Permalink)

After dealing with the hot Arizona sun over the weekend and Monday it was nice to wake up in the morning to a cool breeze with a light drizzle. At the office today we kept the doors open to allow that cool breeze to flow throughout the office. Even with the lightest of drizzles the rain could wreak havoc on your home. If you notice even a tiny leak it is best to get it repaired ASAP and have a professional access the amount of water in your attic/home. Why? Even the smallest amount of water could lead to mold. You are probably thinking why does mold in my attic matter? Increased mold spores in your attic can potentially go into your air conditioning unit (If it is in your attic) or it can get in your vents and then into your home. Remember it is always better to be safe than sorry.

Document deodorization in Paradise Valley

4/23/2019 (Permalink)

Did you know SERVPRO does document drying? Did you also know we do document deodorization? We have not been doing it long but SERVPRO corporate has built a state-of-the-art drying chamber. It is massive and uses gamma radiation to freeze dry the documents. Where else have you heard gamma radiation, think comics. Hint: He is an avenger whom throws gods around like they are pillows. If you have not guessed it yet the super hero we are talking about is The Incredible Hulk. Do not worry though the gamma radiation we do prevents your documents from further damage instead of turning them green and mean. Within this chamber we can also do document deodorization. If documents were damaged by smoke in a fire we can completely take the smell out of them. In turn we can also sanitize the documents after the drying process and/or deodorization process. If your home or business important documents are damaged know SERVPRO can help!

Mold in your Paradise Valley home

4/12/2019 (Permalink)

There are many common misconceptions when it comes to mold in a living space. Arguably the biggest one being that you can completely rid your living space of mold. Mold spores travel through the air attaching to your shoes, clothes, hair, or they simply blow into the house if you have the windows open or by opening the door. Some leaks you just simply cannot see. If the leaks go on long enough and depending on where the leak is, you can have mold in the parts of your home you cannot see. With that being said, there will always be some amount of mold inside your home.

            The second biggest misconception is using bleach to clean an affected area. I have spoken slightly about the issue with bleach in a previous post, but I will reiterate why you should not use bleach. First, using bleach does not kill all the mold spores in porous areas like drywall and/or wood. In fact, if you do not have proper air flow in the area you could put an even bigger risk on your health with the protentional of producing toxic gas (mixing bleach and ammonia). What do we recommend? For small DIY mold problems, we recommend putting antimicrobial dish soap on a wet rag and wiping the affected area.

            The last misconception I will speak about is that all Black Mold is the worst mold to have. There are thousands of different molds! Some molds are green, purple, red, blue, white and the dreaded black. The name of the mold that is feared to be the one and only Black Mold is called Stachybotrys. Therefore, it is important to have a professional come out and do mold testing, so we know, and you know what mold is present in the home.

If you have any questions or concerns, please do not hesitate to call! We would be more than willing to answer your questions or concerns!

Power Strip Fire in Glendale Arizona

4/11/2019 (Permalink)

Power strips are one of the best things you can have in your home. They also can be potential hazards. A home in Glendale fell victim to a power strip fire. Thankfully the homeowner was home and was able to put out the small fire on their own (fire extinguishers are amazing for small fires). The homeowner then turned the power off to that side of the home. Eventually, the power strip was unplugged to discover why the fire started in the first place. When the homeowner was doing a water change for their fish tank, they did not realize some water spilled and made its way towards the power strip (that was some distance away). The homeowner stated that they have had that fish tank in that exact spot for close to 5 years and never had an issue until now. Sometimes freak accidents happen, are you prepared? If you do not feel you are prepared, we can help!

Slab Leaks in Paradise Valley

3/19/2019 (Permalink)

If your water bill spikes for no apparent reason you should probably call a plumber out before the damage becomes worse. If there is no probable cause like a dripping faucet, running toilet, or a teenager who took an hour-long shower, you might have a leak that is underground, behind a wall, or anywhere you cannot detect. Not only will a leak spike your water bill it can also do severe damage to your home. If the leak is being a wall you are guaranteed to have mold, if it is under your home you will most likely have foundation issues if the leak persists. Either way having peace of mind is always better. Would you rather pay a plumber to tell you nothing is wrong, or wait until something becomes a major problem and pay then? I am not saying if your bill goes up 5 dollars to call a plumber out every time but if it goes up a substantially noticeable amount. The picture shown is one of the many times we have worked on a "slab leak." Slab leak in everyday terms is a leak under the house that is coming through the concrete causing damage to the home. We are here for you 24/7 and we are always willing to answer any/all questions.

Fire Damage Restoration in Paradise Valley

2/12/2019 (Permalink)

SERVPRO of Paradise Valley is equipped with the tools and skills to help you successfully recover from fire damage to your home or business. We understand the amount of stress any loss (water damage, mold mitigation, fire damage, etc.) can have. That is why we are more than willing to answer any of your questions you may have about our services. Pictured is a residential home garage fire. Unfortunately, this loss happened as a result of a single firework that wasn't fully put out. This caused the bucket it was sitting in to catch fire. Thankfully no one was injured in this fire and it was contained to the garage only. With that being said there were a lot of items being stored in the garage that were impossible to restore. Some examples are childhood pictures, children's clothes, old electronics, and important documents. Although a lot was destroyed a lot was also saved like pictures, clothing and important documents. We removed everything affected like the drywall, insulation, and contents as you can see in the picture. If your home or commercial property is affected by fire damage we are here for you 24/7/365

Commercial Restoration

1/31/2019 (Permalink)

We are often asked, "What is the difference between Residential and Commercial restoration?" Although there are a lot of difference, there are also a lot of similarities. The biggest difference is the size of the properties. Commercial buildings can be the same size of a decent size home or they could be thousands of square feet. The bigger the size the more equipment/materials required. Another major difference is the requirements. One of the requirements is being asbestos tested. If a building is deemed "commercial" it is required to have asbestos testing (apartment complexes with 5 or more units, office buildings, condos, warehouses, etc.). While in a residential home if it is older than 1981 it is required to be asbestos tested. We treat every job like it is our home, or our office and treat every customer with respect and care. If you have any questions about our commercial services do not hesitate to call!

Asbestos in Commercial

12/26/2018 (Permalink)

Restoring a commercial property has different standards than restoring a residential home. The quality of the work does not change we just simply need to do more work. What sort of work? The biggest difference is that it is mandatory to do asbestos testing. For a residential home we only have to do asbestos testing if the home was built before 1980. While commercial needs to be asbestos tested no matter what year the complex was built. Why? Commercial materials can be stored in warehouses for who knows how long until they are finally used. This poses a risk not only for us but for everyone in the office/apartments/condos. What is asbestos? Asbestos is a natural material (rock) that is used with materials such as cloth, paper, cement, and plastic that is great for insulation. Asbestos became popular in the 1940’s and was used heavily in buildings until the 1980’s. Now it is required that products in the United States contain less than 1% of asbestos. Why is asbestos so dangerous? It causes Mesothelioma. That is why it is taken so seriously by restoration companies and reconstruction companies.

Conflict of Interest Regarding Mold

12/12/2018 (Permalink)

I have been recently asked why we do not do our own mold testing. Well, by reading the title you can assume that it is a conflict of interest. If we did our own mold testing why would our customer 100% trust us with the results? Would we get greedy and just say the house was positive for mold or even asbestos? I truly believe we would not lie about the results of a test (if we were to do our own testing) but to ensure our customers have 100% trust in us it is easier to have a third party do the testing. If you believe you have mold in your home do not hesitate to call! Why? SERVPRO of Paradise Valley provides NO-cost estimates for your home or business. We are one call away to make it “Like it never even happened.”

Apartment Fire in Paradise Valley 85253

10/26/2018 (Permalink)

To start this blog off I will say that no one was seriously injured in this fire. The only damage done was to this single apartment which everyone one involved is lucky and thankful.

Now let us get into what happened and how we helped with the cleanup of the apartment. The source was believed to be from an electrical wire that sparked for on reason or another causing the fire. The first responders did an amazing job (as usual) of putting the fire out and making sure no one was injured. How did we help? We removed all the effected content and sorted it between salvageable or unsalvageable. Unfortunately, almost everything in the apartment was unsalvageable but thankfully the tenant had insurance to cover their belongings. By no means does that mean it is easier going through any loss, but it can give you a slight relief knowing you are covered. With the contents that were salvageable we will be cleaning them and getting them back to preloss conditions.

Commercial loss

10/19/2018 (Permalink)

SERVPRO of Paradise Valley has done work for numerous amounts of commercial buildings. We have done carpet cleanings, water removal, mold removal, fire restoration, biohazard, and anything we would do at a residential property. No matter how big or small we are always prepared.

One of the ways we are always prepared is having SERVPRO Storm. This division of SERVPRO is made up of highly experienced personal in case of a natural disaster, or a large loss that franchises normally do not see. One example would be if there was a fire in a hotel or apartment that damaged more than 300 rooms. SERVPRO Storm gives SERVPRO franchises peace of mind knowing if they ever need help, it is just one phone call away. If you are currently watching the news you have probably seen SERVPRO Storm in states affected by Hurricane Michael.

Some of the commercial properties we have done work for are retail facilities, education, property management, hospitality and healthcare facilities. Pictured is a Doctor’s office that was flooded by our heavy storms last week. We extracted the water/mud and placed fans to ensure there would not be severe mold growth. If something happens to your commercial property SERVPRO of Paradise Valley is here for you 24/7 making it “Like it never even happened.”

The Speed of Mold

10/5/2018 (Permalink)

The general "rule of thumb" for mold beginning to grow is 24-48 hours. With that being said there are a lot of other factors that can play into this. One of which being how humid the area is. If the area that is affected has a small amount humidity it most likely will have less mold growth than a place that has a lot of humidity. Just because you cannot see it does not mean it isn't there, but if you see it here are some tips on what to do.

If you see visible signs of mold in your home in most cases, you can easily clean it off. Some of those few cases would be if it is on tile/grout, on metal or plastic tubing (toilet supply lines), and on concrete. However, bleach should NOT be used. Your safer bet would to be used dawn dish soap. Note, you should only wipe the mold away it is a small amount, if it is large scale you are going to have an even bigger problem on your hands. You should always find the source of the problem when discovering mold, if you cannot find the problem you should hire a professional, so you do not have a reoccurring problem. Mold is not a major problem at small quantities, however, not knowing the source and having a reoccurring problem can be a major problem in the long run.

        What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Paradise Valley for mold remediation services.
  • Don’t stress!

        What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Costco 85260

9/21/2018 (Permalink)

Costco is one of the best places to shop, why? They have everything that usually comes at an amazing price! That is why when we received a call from Costco we were glad we could finally help them instead of them helping us! Unfortunately for them they had a sewage over flow that was causing problems in the tire shop and break room. We removed all the standing water and began removing the affected drywall. Why did we have to remove the drywall instead of dry? Whenever there is a sewage issue it is always considered CAT 3 water no matter how “clear” the water is. What is CAT 3? CAT 3 is how we describe water that contains chemical, physical, or biological contaminates. For example, think about your toilet. We must use the restroom, in order to keep our toilets clean we use bleach or other chemicals, does that sound like water you want flowing through your home? Of course not! All those pollutants can easily lodge themselves on drywall, carpet, wood flooring and any porous material. That is why we recommend removal instead of drying. If you have been to the Costco off Hayden, you can probably see where we were/are working. We removed anything that may have had Cat 3 water on it and are now in the process of rebuilding.

Open 24/7 to better serve YOU!

9/8/2018 (Permalink)

SERVPRO of Paradise Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. We are available 24 hours on weekends, holidays, Super Bowl, and every other day of the year. We are truly 24/7/365!

We Answer the Phone Ready to Help
Call Today (602)
341-6737

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Paradise Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions like:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Paradise Valley

SERVPRO of Paradise Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Under a Microscope

9/1/2018 (Permalink)

We often post pictures of what mold can look like in your home. What you do not see is how tiny mold spores can be and how they can be such a hassle to clean up. The picture is at a 100X magnification under a microscope if that gives you an idea of how small mold spores are. This is one of the many reasons why it is safer to remove drywall and other affected materials from a home then replacing our cleaning. Although it is impossible to remove every mold spore in a home we can remove enough to make your home safe and healthy!

Some health problems mold can cause or irritate are wheezing, rash, watery eyes, runny nose, coughing, can trigger asthma symptoms, can weaken your autoimmune system. Getting your ducts cleaned can help prevent the spread of mold and can also give you warning signs. If there is visual signs of mold that can mean multiple different things. 1) You may have a water issue (leaky pipe, or had a flood that wasn’t properly dried, etc.), your home is too humid, carpet in bathrooms, and so on. If you see visual signs of mold it is better to act sooner rather than later! If you think you have symptoms of mold exposure visit your doctor and give us a call.

One After Another in Paradise Valley 85253

8/25/2018 (Permalink)

A City of Scottsdale apartment complex went through an odd stretch of water heaters leaking forone reason or another. The water heater rooms at this apartment complex couple as extra storage space for the tenants, often not being accessed for long periods of time. 

When multiple tenants started to complain their water was not heating up as quickly or not at all, the Property Manager knew something was awry.

In each of the rooms inspected, the drywall was wet and mold (pictured) had begun to form.

We (SERVPRO of Paradise Valley) jumped into action, performed Mold Remediation by removing the drywall and inspecting the studs/inside of the walls to make sure there wasn’t a hidden mold issue behind the drywall.

Thankfully the mold stayed on the exterior of the wall (mold spores could have been throughout, so we hepa vaccuumed the studs and the interior of the drywall on the other side to make the area as clean as possible). The Property Manager was extremely happy with our work and even called us out the very next week for a separate issue!

Don't Let Storms Bring you Down!

8/17/2018 (Permalink)

SERVPRO of Paradise Valley are the experts in storm and flood damage restoration! Our dedicated teams are highly trained and use specialized equipment to restore your property (Commercial OR Residential) to its pre-storm condition; Therefore, making it "Like it never even happened."

Faster Response  

SERVPRO of Paradise Valley is locally owned and operated and therefore are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Another bonus is we are 24/7/365. What does that mean for you? You do not need to wait until a weekday or during office hours to get a fast response from us! Monsoons can strike at anytime, we are ready, are you?

Resources to Handle Floods and Storms 

When storms hit Paradise Valley, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

http://www.SERVPROparadisevalleyaz.com/disaster-recovery

SERVPRO of Paradise Valley specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition; Therefore, making it "Like it never even happened."

Faster Response  

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Another bonus is we are 24/7/365. What does that mean for you? You do not need to wait until a weekday or during office hours to get a fast response from us! Monsoons can strike at anytime, we are ready, are you?

Resources to Handle Floods and Storms 

When storms hit Paradise Valley, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

http://www.SERVPROparadisevalleyaz.com/disaster-recovery

Accidents happen, will you be prepared? Ask us about our Emergency Response Plan so you, your business, and your loved ones can be just as prepared as we are!

AZ Monsoons

7/17/2018 (Permalink)

Can anyone guess what is on this roof? I will give you a hint, it is a type of solar. In this case the solar energy is used to heat a pool. This is one of the many common ways to heat your pool and one can argue it being the most effective way. I only know this information because 1. I worked at a pool store for awhile 2. At said pool store we had a vendor come in and explain the system to us. To get to the real problem at hand this roof had a leak. With monsoons tearing through the valley all last week water began pooling on the roof with nowhere to go (drains were clogged with debris). Be sure to check your gutters, drains, and your roof for anything you see out of the ordinary (missing tiles, cracks, etc.). If you feel something is wrong or just doesn’t feel right, trust your gut feeling! No matter how big or small we are here for you 24/7/365!

Emergency Ready Plan (ERP)

7/17/2018 (Permalink)

Have you ever been on vacation, yet you receive 20 calls a day from work? We understand your pain/frustration and we are here to help! Here is how;

Did you know as many as 50% of businesses close down following a disaster, according to the latest research? Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. If your employees do not know where the water shut off valve is how can they prevent excessive damage to your business. If you ask your employees right now would they know where that valve was, would they know where the nearest fire extinguisher was? These are some of the many questions that an ERP(Emergency Ready Profile) will cover.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.  
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.  
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by.  
  • Identification of the line of command for authorizing work to begin. You can approve work based on cost, whether it is fire, mold, water, biohazard, vandalism, etc. This saves time so we can begin the work of mitigating the damage which can save you time and money.  
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."
  • Phone App OR a printed portfolio. For your convenience you can have your profile printed and/or you can install our ERP App on your phone!

Best of all, it is of NO cost to you and you can finally take that dream vacation!

Importance of Smoke Detectors

7/6/2018 (Permalink)

Have you ever had a smoke detector go off when you have been cooking, or randomly in the middle of the night causing everyone to wake up? A smoke detector that is not functionally properly can be extremely annoying. This can cause someone to take the battery out, not have a smoke detector to begin with, or (hopefully) replace the battery. If the smoke detector randomly goes off without being prompted by smoke, it is probably time to replace the batteries. With a working smoke detector, it not only can save lives, but it can also reduce the damage done to a home/business. The faster you catch a fire, the faster it can be put out.

To find more information about the importance of a smoke detector you can visit:

https://www.nfpa.org/public-education/by-topic/smoke-alarms

            The link provided gives eye opening facts about fire related deaths, injuries, and smoke detector neglect.

In addition to a working smoke detector, be sure you have an escape plan that everyone in the household knows. For tips on making an escape plan please visit the National Fire Protection Association with the link listed below.

http://www.nfpa.org/public-education/by-topic/safety-in-the-home/escape-planning/basic-fire-escape-planning

Whether the damage is big or small SERVPRO of Paradise Valley can help!

Mold & Containment in Paradise Valley

6/28/2018 (Permalink)

Remember our light to medium rain (depending on where you are in the valley) we had on June 16th? Unfortunately, this family remembers as they are currently having their kitchen rebuilt because of mold. Water found a hole and began wreaking havoc without the family’s knowledge. The affected area was behind the kitchen appliances, cabinets, and was only discovered when a child’s toy went under the oven. Naturally to retrieve their beloved toy they moved the oven only to find a lot more than a toy. We setup containment and got asbestos testing done before we began removing anything in the kitchen. We will be posting a before and after shortly so stay tuned! The picture shown isn’t even the worst of it so be prepared! We are here for all your remediation needs but hope you will never need us!

Biohazard in Paradise Valley 85253

6/19/2018 (Permalink)

Biohazard just like floods, fires, and mold losses happens. It is usually when you least expect it but sometimes you see it coming. That is the case for one specific business we have worked with on various occasions. As you can see in the picture it is the clean version of what happened on the table, bench, and wall. Don’t worry this biohazard loss did not happen because of the loss of a life. I will simply say it was gross for a place that someone eats at. How did we clean? Power washer and chemicals! We removed the hazard from the premise then we sprayed our chemicals and lastly repower washed the area. Think of what we did and compare it to when you spill something on your floor. First you remove whatever was spilled, then you get your choice in cleaning supplies spray affected area, so it is not sticky, and lastly remove the cleaning supplies so your floor looks new! SERVPRO of Paradise Valley can help your business with biohazard inside and out.

Fresenius Desert Valley Care Center 85032

6/14/2018 (Permalink)

It is always an honor to be trusted by someone in a time of need especially a health center. We had received a call from the Fresenius Desert Valley Care Center and we were told that they had a bit of a water issue. We rushed over and began extracting the water on the floor. Note: While we worked there were nurses, doctors and patients needing to get from point A to point B. This made us try and work faster than even our fastest speed to get out of their way. We were told by the Care Center to prioritize the patients room and the server room(pictured). Once the water was extracted we began placing fans, air movers, and dehumidifiers strategically to avoid tripping, infringing movement, and to properly dry the rest of the space. We are proud of the services we can provide to help others in need!

Peak 16 Fire

6/14/2018 (Permalink)

Having a fire is something you always hope and pray will never happen to you or anyone you love. We hope and pray whenever we go to a fire loss everyone is okay. Thankfully out of all our fire loses no one has been hurt aside from being slightly stressed about the situation they are now in. The loss pictured was at an apartment complex and that room was currently being remodeled. There were plumbers there to fix the plumbing issues which caused them to be using a torch. I am sure you can guess what happened next. The wood caught fire and damaged the outer drywall, the support, and smoked spread throughout the apartment. Accidents happen, we witness car accidents daily, send a text to the wrong person, pipes break and so on. Although we can not help with every accident in the world we can help you with the ones with your home.

Mold in the Attic of a Paradise Valley Home

6/12/2018 (Permalink)

Sometimes what may look like a roof leak turns out to be an A/C condenser line leak. This was the case for this Paradise Valley home. There was staining on the ceiling in their home, so they requested our help in finding the problem, that meant going into the attic. Upon first inspection while using the FLIR we saw colder temperatures on the ceiling and then we found the mold(pictured) in the attic. We placed one dehumidifier in the room that had the water staining to eliminate the chance of mold growth in the living space. Then, we removed the insulation, wet drywall, hepa vac affected area (including studs, drywall(that wasn't removed), and the A/C itself), and upon homeowners request we sprayed antimicrobial. If you have a suspected a problem with your roof or in your attic, we are here for you 24/7/365 to find the problem and take steps to properly fix it!

Average Rainfall in Phoenix

6/8/2018 (Permalink)

Having a roof leak, if you were to have one, is better now rather than later when monsoon season hits. That is what happened to this Paradise Valley home. They were understandably upset but were also thankful that they knew they had a problem before the damage could be worse. On average during the month of July we receive just over an inch of rain. The most rainfall we have had in a 24-hour period was September 8, 2014 which we received 3.29 inches of rain! If you lived in Arizona at the time that was an unforgettable storm in the Phoenix area. The 3.29 inches dropped in that one day is close to Washington’s month of May average. Arizona has the potential to have a lot of rainfall in such a brief amount of time. If you are in a flood zone or are unsure about the strength of your roof start preparing now.

A/C leak in Paradise Valley 85253

6/8/2018 (Permalink)

Sometimes what may look like a roof leak turns out to be an A/C condenser line leak. This was the case for this Paradise Valley home. There was staining on the ceiling in their home, so they requested our help in finding the problem. That meant going into the attic. Upon first inspection while using the FLIR we saw colder temperatures on the ceiling(pictured with the FLIR). We placed one dehumidifier in the room that had the water staining to try and eliminate the growth of mold because we were waiting for approval to remove the wet drywall. Why were we waiting to remove the drywall? This home was built before 1980 so we had to have asbestos testing done to the home. If you have a suspected roof leak, we are here for you 24/7/365 to find the problem and fix it!

Paradise Valley Business 85253

5/18/2018 (Permalink)

Renovating is a stressful joyous process in any home or business. You feel joy because well who doesn’t like new? You may feel stress because it does come at a price, sometimes an unexpected price. That is what happened at the business pictured. They began renovation and shortly after things took a turn for the worst when the toilet supply line broke which started leaking water throughout the building. We were called out and our production crew extracted as much water as they possibly could before setting up air movers and dehumidifiers. With the equipment running we were able to remove excess moisture and avoid any mold problems that could have occurred if not treated. If your Paradise Valley Business has more water inside than what Arizona has outside, give us a call!

Leaky ceiling in Paradise Valley 85253

5/9/2018 (Permalink)

Now is the time to inspect your roof/ceiling for any signs of leaking. Some of the biggest warning signs on the ceiling/walls in your home are discoloration, wall being droopy or sagging, cracking and mold. If you have any of these signs, we recommend calling a roof specialist to your home and having it thoroughly inspected before our monsoon season hits. We also recommend having us come out to allow us to take “readings.” When we use the term readings we are referring to how much moisture is in the air or in your walls. Why SERVPRO of Paradise Valley? We strive to have excellent customer satisfaction, have a trustworthy staff, and we give no cost estimates! If you have any signs of mold or discoloration in your home, you may have a continuing moisture issue that can be easily assessed.

Always remember Fire Safety

5/2/2018 (Permalink)

If you have been keeping up with up-to-date news you probably already know the newest information about the "Tinder Fire." If you have not seen the most up-to-date news the fire was caused by an illegal campfire. The fire so far has burnt through over 11,000 acres. Whenever you are camping or having a fire in your backyard always make sure you are as safe as you possibly can be. How can you be safe? Keeping a fire at the very least 4 feet away (this is for a very small fire that you would roast marshmallows with), having a hose or fire extinguisher near by as a just in case, if there are high wind speeds either bury or do not have the fire at all, and the last major point I will discuss is making sure it is not a no burn day. Having a fire can mean survival if you are stranded but it can also mean a catastrophe if you are careless and do not take necessary steps to prevent danger. With the recent weather we sure hope our firefighters can control this fire sooner rather than later.

Misconceptions of Mold

4/16/2018 (Permalink)

There are many common misconceptions when it comes to mold in a living space. Arguably the biggest one being that you can completely rid your living space of mold. Mold spores travel through the air attaching to your shoes, clothes, hair, or they simply blow into the house if you have the windows open or by opening the door. Some leaks you just simply cannot see. If the leaks go on long enough and depending on where the leak is, you can have mold in the parts of your home you cannot see. With that being said, there will always be some amount of mold inside your home.

            The second biggest misconception is using bleach to clean an affected area. I have spoken slightly about the issue with bleach in a previous post, but I will reiterate why you should not use bleach. First, using bleach does not kill all the mold spores in porous areas like drywall and/or wood. In fact, if you do not have proper air flow in the area you could put an even bigger risk on your health with the protentional of producing toxic gas (mixing bleach and ammonia). What do we recommend? For small DIY mold problems, we recommend putting antimicrobial dish soap on a wet rag and wiping the affected area.

            The last misconception I will speak about is that Black Mold is the worst mold to have. There are thousands of different molds! Some molds are green, purple, red, blue, white and the dreaded black. The name of the mold that is feared to be the Black Mold is called Stachybotrys. Therefore, it is important to have a professional come out and do mold testing, so we know, and you know what mold is present in the home.

            To lighten the mood here are some of my favorite mold jokes:

  • What did the mold say when he had his picture taken?
    • Cheese!
  • Why did the Mushroom get invited to all the parties?
    • 'Cuz he's a fungi!
  • What would a mushroom car say?
    • Shroom shroom!

If you have any questions or concerns, please do not hesitate to call! We would be more than willing to answer your questions or concerns!

Car fire in Scottsdale 85253

4/11/2018 (Permalink)

Who wants to make bets on how hot the fire had to be to burn through the steal/aluminum? My guess is 1,221 degrees Fahrenheit…. Okay it wasn’t much of a guess since I cheated and looked up the answer. Now who can guess the average temperature of a house fire? Surprisingly it is not too much of a difference, an average house fire is 1,100 degrees according to the Livesafe Foundation. Thankfully everyone in the home was okay! The fire could have very easily gone uncontrollable causing more damage to the home and/or occupants. It is still unknown why the fire started in the car to begin with but as you can see it totaled the car and damaged the garage, other car, and part of the home.

Slab Leaks in Paradise Valley 85253

3/16/2018 (Permalink)

The loss pictured may look like it was a leak from the water heater however, it was a slab leak. What is a slab leak? It is a leak that occurs under the foundation of your home. How do you detect a slab leak? There has been a blog already on how to detect leaky pipes throughout your home (not just under your home) which is a similar process. Some of the key detections are huge water bill spike, have water in your home and you cannot find where it is coming from, and limited water pressure. Detecting a slab leak sooner rather than later can save you money and a headache. If you have any questions or concerns about your home potentially having a slab leak we are available 24/7!

Fire extinguisher and Soy Sauce

2/19/2018 (Permalink)

If you are on any of our social media platforms you probably have seen this picture before. Now ill explain the background of the picture. We were called early in the morning by a Sushi restaurant in Scottsdale Arizona and they had said a fire extinguisher went off in the kitchen. We quickly hurried over and discovered it went EVERYWHERE! A delivery man had accidently bumped the fire extinguisher which damaged it causing it to spew everywhere. We began cleaning what we could (floor, shelves, dishwasher, enclosed food, etc.) and in turn removing/throwing away items/food that could not be clean. One of those items was a soy sauce bucket. As we went to remove it the bucket snapped and then the soy sauce went everywhere! Which brought us back to square one, recleaning the floors, shelves, dishwasher. In then end, we still were able to have the restaurant up and running before opening at 11. If your commercial business has an emergency, we are here to help!

Continued Education

2/9/2018 (Permalink)

Picture was taken during our break. We also played movie quote trivia during our breaks!

For the first time we have been open we hosted a CE (Continued Education) class. I wasn’t sure what to expect with the class, seeing as I had never needed CE credits, so I had never taken a class for it. The class that we hosted was on Ethics and it was for three credit hours. Some of the key points we discussed in the course was the Sarbanes-Oxley act of 2002, defining ethics, and various other acts/definitions and exercises. The best part about this CE class is that it comes at no cost to you! If you need the hours anyways why not take them in person? If you would like to be put in the loop about the next class or would like more information we are a quick email/call away!

Being a Restoration Company in Arizona

1/10/2018 (Permalink)

Arizona has hundreds of restoration companies statewide. Did you know that in Arizona you do not have to have a license(s) to restore or remediate a home/business? Even though it is not required why should a restoration company be licensed even when you do not necessarily have to be? Would you let a surgeon operate on you who has never done any training and has never been to college? No of course not, you do your research to see who has the most experience, who has the best reviews, who has the newest technology, etc. A license just shows you have been trained and have been tested on a specific subject (pass or fail no in-betweens). This shows insurance agents, a homeowner or a business owner that you do have experience and you have the results to prove it. When “shopping” for a restoration company always do your research. We recommend answering these four questions before you make your decision,

  • Are they licensed?
  • Are they insured?
  • When you speak to them over the phone do they sound like they know what they are talking about? Or are they just trying to pressure you into deciding?
  • What do their reviews look like?
    • Are they 5-star reviews
    • Are there some 1-star reviews?
      • If so what is being said?

Volunteering for a Cause

10/27/2017 (Permalink)

Saturday October 14th, I planned to install smoke detectors. What I didn't plan for is how many people truly needed them and wanted them. Almost every door we knocked on they needed one or they wanted us to check if theirs worked because they didn't know how. A major issue that we noticed was a household that had the smoke detector, but it did not have the battery. Which makes it a wall decoration rather than something that could save your life. When we saw this, we tried to really explain why that should never be done again. We have all been awoken by the false alarm that it gives when the battery is dying. I think we can all say that we left the battery out for the night, maybe even nights until a new detector was purchased or a replacement battery. I have been guilty of this before. To this day I tell myself how lucky I was that nothing happened because you never know. The smoke detectors we installed had a non-removable battery and is claimed to last 10 years. I highly recommend everyone to any “Sound the Alarm Campaign.” The volunteers were genuine, the people were thankful, and the Firefighters, Red Cross, and Arizona Burn were educational.

Leaking Lofts

10/24/2017 (Permalink)

Repairing a roof for your house can be a pain, expensive, and overwhelming. Now imagine trying to repair an apartment complex, condo, and any other building along those lines. A lot more money, a lot more pain, and even more overwhelming. Unfortunately, this means repairs and replacement may not be done when they should be or by the time you realize a repair needs to be done it is too late. For the Lofts on Thomas they realized they needed to repair their roof, but it was far too late. After a heavy monsoon water began running down the walls, soaking the carpets, and “rippling” of paint. When we arrived on scene we began by making sure the roof was getting repaired so there wouldn’t be the same issue again. After we were ensured the roof was getting fixed we began extracting the water and removing all the wet installation. After the installation was removed we set up equipment to dry the remainder of the drywall/carpet.

Common occurrences with Mold Remediation

10/6/2017 (Permalink)

When water goes undetected for an extended period mold wreaks havoc on your walls (both inside and out). So, what should you expect? Sometimes mold can be "wiped" away if your home is not "hot" for asbestos, does not have harmful molds, or if there are very small amounts. How do you “wipe” it away? Take a warm wash cloth with some soap and simply scrub the affected area until you no longer see the mold. I have done this both out in the field and at my own home (toilet line leak).

What happens when you can’t wipe it away? Often drywall will need to be removed. The reasons vary on why it should/needs to be removed. For example, if you have mold on every inch of the interior part of your drywall, that will need to be removed. Before we start “demo” we cut small holes in your wall to see where the mold is (if there are not obvious signs beforehand). This will help us determine where to start cutting, how much to remove, or what areas do not need to be treated. If there is only one room that has mold we will “seal” that room off so mold spores do not travel through your vents or by opening and closing the door.

Once the drywall is removed we will HEPA Vac the exterior wall, studs, floors to remove all the dust, dirt, and some mold spores (not all will ever be removed, just as much as we can). What else can you expect? Lots and lots of termite trails and grass! Sometimes if you are lucky beehives and wasp nests. The only lucky part about beehives and wasp nests is if there hives/nest is abandoned! No one wants to scream and run out of a room because a little bug is chasing them (been there done that). Talk about embarrassing! In the grand scheme of things this is not ALL of what takes place but these are some key points.

Save the Fishies

9/28/2017 (Permalink)

Owning a fish can be relaxing, enjoyable, and entertaining (depending on what fish you have and if you have cats who try to get to the fish). What is not relaxing about it is when your tank begins to leak! What is even worse, not knowing your tank is leaking! We recently had a call about someone discovering their tank had been leaking and they requested that we come have a look of the extent. It ended up being something they could handle on their own as there were no signs of mold/carpet was simply damped not soaked. I personally have a fish tank with many different fish and I am actively checking for leaks. Checking it often is mainly since I bought my tank used. I have no idea how it was taken care of prior to owning it. Be sure to check your fish tank often for even the tiniest of leaks. You do not want to put your fish at harm, turtles, or your living space.

Don't Pop the Bubble!

9/12/2017 (Permalink)

I know it may look tempting to see what is happening on the inside of the bubble but most the time you do not want to starting messing with it. Usually it is/was just water buildup that started pooling and making the paint start to sag. Not every time is someone lucky like that! I have personally seen someone tear open a bubble like that causing rats, rat feces, and dead rats start falling to the ground. It is safe to say the rats won that battle until we could get an exterminator out. Maybe this was just an extreme situation but I have learned my lesson. The lesson learned would be to find the source of the problem first and then move on from there! If you do not want to do it call someone out to assist you. It is always better to be safe than sorry (in my opinion at least)! If you discover one or multiple of these “bubbles” chances are it is just a water issue that can easily be fixed. If you need someone to fix/find the problem we are here to help!

Fun Fact

9/8/2017 (Permalink)

Did you know that moldy bread was used by the Ancient Egyptians to put on their wounds? This is a fact I just learned recently about mold. After learning about it, it completely makes sense! The Egyptians did in fact use moldy bread to treat their wounds to get rid of any bacteria that could cause infection. Why does this make so much sense? Well if you know where penicillin comes from then you can understand why it makes so much sense. However, this practice was used long before the drug penicillin came about and the discovery of penicillin was kind of accidental! There are so many more questions that will go unanswered after I read about this. Like why didn't we test mold further for its benefits, or did we test further? I think I know what the rest of my day is going to consist of... Doing extensive research about mold and the many benefits it has. As well as looking at the timeline between The Egyptians using moldy bread and then the discovery of penicillin to see if there is any correlation. Or perhaps did we think they were crazy for doing that but didn't realize the benefits until after we discovered them ourselves? So many unanswered questions. Time to do some research to answer all these questions! I would not recommend testing this fact at home! There are so many different kinds of mold! We are here for you 24/7 if you encounter mold in your home/business

Restoring your Commercial Property in Paradise Valley

9/1/2017 (Permalink)

FEDEX water damage

Flooding and water damage events at Paradise Valley commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. As you can see this FEDEX had some severe water issues. The whole front of the store had water in all the "nooks and crannies." We were notified as soon as the manager opened the store (happened overnight) and we assisted them quickly and effectively. We began by setting up equipment in areas that would allow the store to stay open during the day but would also dry the store properly.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Paradise Valley

SERVPRO of Paradise Valley specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Paradise Valley is dedicated to make it “Like it never even happened.”

Supporting from afar

8/31/2017 (Permalink)

Living in Arizona has its many benefits:

  1. Do not have to worry about tsunamis, hurricanes, tornadoes (major tornadoes at least), earthquakes (although we have them occasionally), or really any major disaster.
  2. Doesn’t often get below 20 degrees in the winter (Phoenix area)
  3. Heat really isn’t too bad (considering we have A/C’s in every building)

Living in Arizona has some cons as well:

  1. Fires
  2. Flash Floods
  3. Heat (at times)

I pray for everyone affected by Hurricane Harvey and cannot imagine what Texans are going through now. What I do know is how much support, help, prayers and love they will receive from everyone living in America. I am following JJ Watt on twitter and he has said that he has raised 10 million dollars to help those in Texas! Absolutely incredible if you ask me! I don’t think that number will stop there either! While Arizona has its benefits, we should not be blind to the world and help when/if we can. Many SERVPRO’s across the nation including those in Texas will be helping families in need with restoring their home and providing assistance with water, food, or wherever they can. "United we stand, Divided we fall." Stay strong Texas!

Solar Eclipse

8/18/2017 (Permalink)

Experiencing a solar eclipse in the United States is a once in a lifetime occurrence. Here in Arizona we will not see “totality” but we will still be able to see a partial solar eclipse. It is estimated that we will be able to see about 66% of the eclipse which still sounds cool to me! With that being said, make sure you use protective sun glasses! Basic cheap sunglasses will not prevent your eyes from getting damaged! There are solar eclipse glasses that can be pricey but there are also some that cost only a few dollars. NASA has given some tips on why you should get solar glasses and how to spot fake glasses, I have provided that information in the link https://eclipse2017.nasa.gov/safety for your viewing! You do not have to spend a lot of money to see something educational and awesome when viewing the solar eclipse!

Red Cross

7/25/2017 (Permalink)

In a previous blog I have stressed the importance of smoke detectors. Well now instead of just speaking about it we can act on it. The Red Cross has launched the "Home Fire Campaign." The goal for this campaign is to reduce home fire death/injury by 25%! How can you help? Or do you need help? If you visit http://www.redcross.org/local/az-nm-el-paso/home-fire-safety you can volunteer to help install smoke detectors, request a detector be installed in your home, or you can donate. Instead of just "talking" let us all do something about it! "Actions speak louder than words" in almost all cases (that is what I believe at least). SERVPRO of Paradise Valley is acting on October 14th to help those in need. If you can/want to volunteer please do not hesitate.

Church Carpet Cleaning in Ahwatukee

6/8/2017 (Permalink)

We received a call from Mountain View Lutheran Church requesting a carpet cleaning. We happily obliged and scheduled to get the service done the next day (when they requested to get the service done). We cleaned the four rooms in the office area which included the carpet/tile and the furniture. In the picture shown you can see the crew chief cleaning the carpet. What you do not see is how much effort it took them to get out one pesky little stain out. Unfortunately, that is the way it goes sometimes, some stains are harder to get out than others. Some stains that are the hardest to get out are red Kool-Aid and cat urine. One stain that may surprise some of being the easiest to get out would be blood stains. If you need your commercial carpets cleaned give us a call today and we can schedule a time and day to get it done!

Toilet Disaster

6/5/2017 (Permalink)

Broken toilet lines are easily our most common water loss source. The picture shown shows how much water can spew out of the line even with the tiniest of cracks. This picture was taken only 45 minutes after it happened but you can still see about a centimeter of water on the tile. That was even after it traveled everywhere it could in the house. In this case the water had traveled to every room except the kitchen because the kitchen was higher up compared to the other rooms. After we took necessary photos of the damage and the source we got to work extracting the water. Once we were done with that we set up fans and a dehumidifier to help prevent mold growth. Be sure to check your toilet supply line consistently especially if it hasn’t been replaced for a number of years.

Sweet Candle Smell

6/1/2017 (Permalink)

Who can resist relaxing, reading a book, and having your favorite candle lit? I know its hard resisting the temptation to drive home right now and do that myself. Have you ever caught yourself falling asleep or leaving the house when you never blew out that candle? I have done this myself and nothing happened. This was not the case for this house. The daughter accidently left a candle in her room lit while she went to school. It didn't take long for a fire to start and even though it wasn't lit for long it damaged the whole house. Obviously, the house didn't get burnt down in flames but the smoke traveled throughout leaving its burning smell and residue on the walls. When we talked to the family members they were obviously upset but were thankful that everyone was safe and only material "things" were damaged. In the end, always be safe around fires and appreciate life! We are here for you 24/7, always trying to make it “Like it never even happened.”

Leak Outside Mold Inside

5/23/2017 (Permalink)

Sometimes when things (especially leaks) are out of sight they are out of mind. When it comes to water, this should never be the case. If you see even the tiniest of leaks fix it or have someone fix it for you unless you want a new kitchen. Just know that new kitchen is coming out of your pocket because most insurance companies do not cover mold. In the picture shown you can see that there was some sort of leak because of the ground being muddy, the wall being discolored, and the wall having moss. The moss/moisture then went to the inside of the home undetected for who knows how long. Roughly half of the kitchen cabinets, flooring, and some appliances were removed. Moral of this job is do not put something off if you notice something is wrong. If you fix it now you won’t be paying for it later.

Electrical Fire in Paradise Valley

5/19/2017 (Permalink)

Electrical fire at a Paradise Valley home

Electrical fires are the leading cause of house fires in the United States. Often, we are forgetful when it comes to unplugging cords or we are simply too lazy to. I am guilty of this with both being forgetful and lazy. But, how do we know which cords to unplug? The saying “Better safe than sorry” would be a great one to use in the situation of unplugging something or not. There are many reasons why you should unplug an electric cord. Whether that be because of saving money, flooding/any water damage, wires are exposed, or because you no longer need to use what was being plugged in. Also, be sure to know the correct wattage that appliances need so you can plug them in to appropriate outlets. Although you cannot control what is behind the wall you can control what is in front of the wall. With cords plugged in you are at a higher chance of inadvertently starting an electrical fire. For more information please visit firerecruit.com or NFPA.org

Moldy Bread

5/11/2017 (Permalink)

Who has cut mold off bread and continued to eat the "non-moldy" part? I'll admit I have done this before. Sometimes money is tight and you have to do what you have to do. I mean come on! You just bought the bread what feels like yesterday! It is only on one slice too! This is where many of us have had the misconception that if mold is only on one slice of bread you’re okay. Mold in bread can spread very easily compared to other foods like cheese. With that being said that means just because you cut off what you can see; that does not mean the roots of the mold have not spread to other parts of the bread.

Why should you worry about it?

Well you do not have to “worry” but you certainly do not want to eat bread after it has been moldy. Many will say “Well penicillin comes from mold so it is okay.” While that is true, you do not know what mold is on your bread. There are hundreds of thousands of molds in the world, that is not very good odds. In the end, trying to save yourself a couple dollars could cost you more if you get sick.

Storm Damage in Paradise Valley

5/9/2017 (Permalink)

A monsoon storm can be unpredictable and scary. This storm was both of those. As you can see in the picture the water reached roughly 16 inches high around the front entrance of the house. The water eventually started making its way throughout the home effecting every room with muddy water. We began by extracting the muddy water. Next, we began removing furniture, belongings, carpet, etc. Once most the water was removed and the furniture was out of the way, we started cutting/removing the drywall/installation. When I stated the whole house was affected it truly was. Every room had water extracted, carpet padding removed, and some cutting even if it was minor. We even had to pressure wash the garage, patio, and the front walkway to make it good as new! The homeowner enjoyed our work so much that he called us again when something went wrong with his home!

Monsoon Season

4/25/2017 (Permalink)

Monsoon storm in Arizona

Even though monsoon season is over a month away you should start preparing now. Why? The more you prepare the less stress you have would be the easiest answer. There is so much to get done inside and outside of the house.

First, we will talk about everything you can/should get done outside. The most obvious would be a roof inspection. Even if you just replaced your roof last year there can still be hazards that can damage your roof/home. If tree branches are stuck on top of your roof that can affect the natural flow of water your roof is designed to make. That then can cause leaks because water is “standing” causing deuteration. Leaky roofs can mean you might have to call us. When it comes to your roof you would rather be safe than sorry.

Next, what can you do on the inside? You should always be prepared for the power going out. How? By having bottled water, packaged/canned food that does not need to be cooked to eat, sand bags (to keep the water out), and a safety plan you will be better prepared. This is a very brief list but if you would like more information you can visit: http://www.monsoonsafety.org/safety-prep/

Lastly, have a restoration company in mind if water/fire were to damage your home. Make sure you have their phone number written down and/or saved into your phone. Being prepared can save you money and from feeling stressed.

Checking your water heater

3/7/2017 (Permalink)

Unfortunately our most prized possession for taking an enjoyable bath or shower gives out on us. The water heater is something that is often times overlooked and not well maintained. If something is out of sight, it can definitely be out of mind. A leaking water heater can cause serious damage to your home/office. It is recommended that someone checks it at least once a month. If you detect a leak early enough the only services that need to be done is fixing the water heater and having SERVPRO of Paradise Valley set up fans to prevent mold. Even the smallest amount of water can wreck havoc on your home or office if it is left untreated. We are here for you 24/7, do not hesitate to call as it is always "better safe than sorry."

Cold Air Funnels

2/21/2017 (Permalink)

(Source: azfamily)

As I was watching the news Sunday night they began talking about cold air funnels and my immediate thought was "I'm glad that is not where I live;" That's when I realized I was watching a local news station. I knew very little about what the cold air funnels were and what they could potentially do. So I decided to google what cold air funnels are and how they develop, which I'm sure many others did as well. I went to many different websites and all of them stated one very specific fact; Cold air funnels rarely touch the ground to become a tornado. However, even if they never become a tornado, the storm they are apart of can still cause damage to a home. With a proper working roof rain isn't a problem at all, but if a leak goes unnoticed that is when the damage can begin. Overtime the small leak can turn into a much bigger leak which can eventually lead to mold. Be sure to check your ceiling after a heavy rainstorm to see if there is a possible leak.

Biohazard Restoration

2/10/2017 (Permalink)

Although SERVPRO of Paradise Valley is most commonly used for water and mold restoration, we also do Biohazard. With that being said we are truly a "one stop shop." Instead of looking for one company for water damage, another one for fire damage, and another one for Biohazard you have someone you can trust to do all three! Some of the many different Biohazard accidents we can restore/cleanup are: 

  • Suicide/death accidents
  • Homicide/crime scene cleanups
  • Blood/Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Meth lab cleanup
  • Sewage

Why should you use a professional to clean these accidents?

If you do not properly cleanup these hazardous materials it can cause serious health concerns for you and those around you. SERVPRO of Paradise Valley follows federal and state guidelines to properly clean all surfaces, disinfect, and deodorize. We constantly strive to make it "Like it never even happened."

Paradise Valley Smoke and Soot Cleanup

8/26/2016 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Paradise Valley Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Paradise Valley will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Any Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (602) 341-6737

Does Your Paradise Valley Home Have A Mold Problem?

8/26/2016 (Permalink)

In Paradise Valley, mold can spread through a home in as little as 48 hours. Don't hesitate to call!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (602) 341-6737

Dont Wait - If you see it, WE will come!

11/10/2013 (Permalink)

* Lack of early detection of water leaks can reduce your ability to collect from your insurance company. Insurance claims for water damage are frequently denied if the cause of the damage has existed for more than 24 hours.

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