Recent Posts

Being a Restoration Company in Arizona

1/10/2018 (Permalink)

Arizona has hundreds of restoration companies statewide. Did you know that in Arizona you do not have to have a license(s) to restore or remediate a home/business? Even though it is not required why should a restoration company be licensed even when you do not necessarily have to be? Would you let a surgeon operate on you who has never done any training and has never been to college? No of course not, you do your research to see who has the most experience, who has the best reviews, who has the newest technology, etc. A license just shows you have been trained and have been tested on a specific subject (pass or fail no in-betweens). This shows insurance agents, a homeowner or a business owner that you do have experience and you have the results to prove it. When “shopping” for a restoration company always do your research. We recommend answering these four questions before you make your decision,

  • Are they licensed?
  • Are they insured?
  • When you speak to them over the phone do they sound like they know what they are talking about? Or are they just trying to pressure you into deciding?
  • What do their reviews look like?
    • Are they 5-star reviews
    • Are there some 1-star reviews?
      • If so what is being said?

Conflict of Interest

12/12/2017 (Permalink)

Mold Remediation Conflict of Interest Mold hiding behind the cabinet

I have been recently asked why we do not do our own mold testing. Well, by reading the title you can assume that it is a conflict of interest. If we did our own mold testing why would our customer 100% trust us with the results? Would we get greedy and just say the house was positive for mold or even asbestos? I truly believe we would not lie about the results of a test (if we were to do our own testing) but to ensure our customers have 100% trust in us it is easier to have a third party do the testing. If you feel that you may have a mold problem but do not want to spend the money on a company to come out and do the test for you, we would NOT recommend any mold testing kits. From our experience they have many flaws and can mislead the tester. If you have had a positive experience with self-testing mold kits, please let us know! Also, if you fear you may have a mold problem feel free to call us so we can set up a free estimate!

Volunteering for a Cause

10/27/2017 (Permalink)

Saturday October 14th, I planned to install smoke detectors. What I didn't plan for is how many people truly needed them and wanted them. Almost every door we knocked on they needed one or they wanted us to check if theirs worked because they didn't know how. A major issue that we noticed was a household that had the smoke detector, but it did not have the battery. Which makes it a wall decoration rather than something that could save your life. When we saw this, we tried to really explain why that should never be done again. We have all been awoken by the false alarm that it gives when the battery is dying. I think we can all say that we left the battery out for the night, maybe even nights until a new detector was purchased or a replacement battery. I have been guilty of this before. To this day I tell myself how lucky I was that nothing happened because you never know. The smoke detectors we installed had a non-removable battery and is claimed to last 10 years. I highly recommend everyone to any “Sound the Alarm Campaign.” The volunteers were genuine, the people were thankful, and the Firefighters, Red Cross, and Arizona Burn were educational.

Leaking Lofts

10/24/2017 (Permalink)

Repairing a roof for your house can be a pain, expensive, and overwhelming. Now imagine trying to repair an apartment complex, condo, and any other building along those lines. A lot more money, a lot more pain, and even more overwhelming. Unfortunately, this means repairs and replacement may not be done when they should be or by the time you realize a repair needs to be done it is too late. For the Lofts on Thomas they realized they needed to repair their roof, but it was far too late. After a heavy monsoon water began running down the walls, soaking the carpets, and “rippling” of paint. When we arrived on scene we began by making sure the roof was getting repaired so there wouldn’t be the same issue again. After we were ensured the roof was getting fixed we began extracting the water and removing all the wet installation. After the installation was removed we set up equipment to dry the remainder of the drywall/carpet.

Common occurrences with Mold Remediation

10/6/2017 (Permalink)

When water goes undetected for an extended period mold wreaks havoc on your walls (both inside and out). So, what should you expect? Sometimes mold can be "wiped" away if your home is not "hot" for asbestos, does not have harmful molds, or if there are very small amounts. How do you “wipe” it away? Take a warm wash cloth with some soap and simply scrub the affected area until you no longer see the mold. I have done this both out in the field and at my own home (toilet line leak).

What happens when you can’t wipe it away? Often drywall will need to be removed. The reasons vary on why it should/needs to be removed. For example, if you have mold on every inch of the interior part of your drywall, that will need to be removed. Before we start “demo” we cut small holes in your wall to see where the mold is (if there are not obvious signs beforehand). This will help us determine where to start cutting, how much to remove, or what areas do not need to be treated. If there is only one room that has mold we will “seal” that room off so mold spores do not travel through your vents or by opening and closing the door.

Once the drywall is removed we will HEPA Vac the exterior wall, studs, floors to remove all the dust, dirt, and some mold spores (not all will ever be removed, just as much as we can). What else can you expect? Lots and lots of termite trails and grass! Sometimes if you are lucky beehives and wasp nests. The only lucky part about beehives and wasp nests is if there hives/nest is abandoned! No one wants to scream and run out of a room because a little bug is chasing them (been there done that). Talk about embarrassing! In the grand scheme of things this is not ALL of what takes place but these are some key points.

Save the Fishies

9/28/2017 (Permalink)

Owning a fish can be relaxing, enjoyable, and entertaining (depending on what fish you have and if you have cats who try to get to the fish). What is not relaxing about it is when your tank begins to leak! What is even worse, not knowing your tank is leaking! We recently had a call about someone discovering their tank had been leaking and they requested that we come have a look of the extent. It ended up being something they could handle on their own as there were no signs of mold/carpet was simply damped not soaked. I personally have a fish tank with many different fish and I am actively checking for leaks. Checking it often is mainly since I bought my tank used. I have no idea how it was taken care of prior to owning it. Be sure to check your fish tank often for even the tiniest of leaks. You do not want to put your fish at harm, turtles, or your living space.

Don't Pop the Bubble!

9/12/2017 (Permalink)

I know it may look tempting to see what is happening on the inside of the bubble but most the time you do not want to starting messing with it. Usually it is/was just water buildup that started pooling and making the paint start to sag. Not every time is someone lucky like that! I have personally seen someone tear open a bubble like that causing rats, rat feces, and dead rats start falling to the ground. It is safe to say the rats won that battle until we could get an exterminator out. Maybe this was just an extreme situation but I have learned my lesson. The lesson learned would be to find the source of the problem first and then move on from there! If you do not want to do it call someone out to assist you. It is always better to be safe than sorry (in my opinion at least)! If you discover one or multiple of these “bubbles” chances are it is just a water issue that can easily be fixed. If you need someone to fix/find the problem we are here to help!

Fun Fact

9/8/2017 (Permalink)

Did you know that moldy bread was used by the Ancient Egyptians to put on their wounds? This is a fact I just learned recently about mold. After learning about it, it completely makes sense! The Egyptians did in fact use moldy bread to treat their wounds to get rid of any bacteria that could cause infection. Why does this make so much sense? Well if you know where penicillin comes from then you can understand why it makes so much sense. However, this practice was used long before the drug penicillin came about and the discovery of penicillin was kind of accidental! There are so many more questions that will go unanswered after I read about this. Like why didn't we test mold further for its benefits, or did we test further? I think I know what the rest of my day is going to consist of... Doing extensive research about mold and the many benefits it has. As well as looking at the timeline between The Egyptians using moldy bread and then the discovery of penicillin to see if there is any correlation. Or perhaps did we think they were crazy for doing that but didn't realize the benefits until after we discovered them ourselves? So many unanswered questions. Time to do some research to answer all these questions! I would not recommend testing this fact at home! There are so many different kinds of mold! We are here for you 24/7 if you encounter mold in your home/business

Restoring your Commercial Property in Paradise Valley

9/1/2017 (Permalink)

Commercial Restoring your Commercial Property in Paradise Valley FEDEX water damage

Flooding and water damage events at Paradise Valley commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. As you can see this FEDEX had some severe water issues. The whole front of the store had water in all the "nooks and crannies." We were notified as soon as the manager opened the store (happened overnight) and we assisted them quickly and effectively. We began by setting up equipment in areas that would allow the store to stay open during the day but would also dry the store properly.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Paradise Valley

SERVPRO of Paradise Valley specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Paradise Valley is dedicated to make it “Like it never even happened.”

Supporting from afar

8/31/2017 (Permalink)

Living in Arizona has its many benefits:

  1. Do not have to worry about tsunamis, hurricanes, tornadoes (major tornadoes at least), earthquakes (although we have them occasionally), or really any major disaster.
  2. Doesn’t often get below 20 degrees in the winter (Phoenix area)
  3. Heat really isn’t too bad (considering we have A/C’s in every building)

Living in Arizona has some cons as well:

  1. Fires
  2. Flash Floods
  3. Heat (at times)

I pray for everyone affected by Hurricane Harvey and cannot imagine what Texans are going through now. What I do know is how much support, help, prayers and love they will receive from everyone living in America. I am following JJ Watt on twitter and he has said that he has raised 10 million dollars to help those in Texas! Absolutely incredible if you ask me! I don’t think that number will stop there either! While Arizona has its benefits, we should not be blind to the world and help when/if we can. Many SERVPRO’s across the nation including those in Texas will be helping families in need with restoring their home and providing assistance with water, food, or wherever they can. "United we stand, Divided we fall." Stay strong Texas!